Refund policy

Return, Exchange & Cancellation Policy
At Slayara, we strive to provide a seamless shopping experience and ensure that every product meets our quality standards. Please read our policy carefully before making a purchase.
Order Confirmation & Processing
Order Confirmation
Once you place an order on our website, you will receive an order confirmation email. Orders are typically confirmed within 24–48 hours.
Order Processing
After confirmation, orders are processed within 2–4 business days.
Shipping & Delivery
Once dispatched, delivery usually takes 5–10 business days, depending on your location and courier service availability.
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Cancellation Policy
Orders can be cancelled within 24 hours of placement.
To request a cancellation, please contact us at [your email address] with your order details.
Please note that a small payment gateway processing fee may be deducted from eligible refunds for prepaid orders.
Orders that have already been shipped cannot be cancelled.
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Return Policy
As most of our products are made with careful attention to quality and craftsmanship, we only accept returns under the following circumstances:
Eligible Return Reasons
•    Product received with a manufacturing defect.
•    Wrong item delivered.
•    Product received in damaged condition.
Return Conditions
•    The issue must be reported within 48 hours of delivery.
•    The item must be unused, unwashed, and in its original condition.
•    Original tags, packaging, and invoice must be retained.
Items that show signs of use, washing, alteration, or damage caused after delivery will not be eligible for return.
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Exchange Policy
We offer exchanges in the following cases:
•    Manufacturing defects.
•    Damaged or incorrect product received.
Exchange requests must be raised within 48 hours of receiving the order.
Once approved, the exchange product will be dispatched after the original item is received and inspected by our team.
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Return Process
1.    Email us at [your email address] with:
o    Order Number
o    Product Images
o    Reason for Return/Exchange
2.    Our team will review your request within 2–3 business days.
3.    If approved, we will provide further instructions for returning the product.
4.    Once the returned item passes quality inspection, the exchange or store credit will be processed.
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Refund Policy
We generally do not offer cash refunds.
Approved returns will be compensated through:
•    Store Credit, or
•    Product Replacement (where applicable)
Store credit can be used for future purchases on the Slayara website.
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Important Notes
•    Return shipping charges may be borne by the customer unless the return is due to a defective, damaged, or incorrect product.
•    Products purchased during special sales, promotional offers, or clearance events may not be eligible for return or exchange.
•    Slayara reserves the right to reject any return request that does not comply with the above conditions.
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Contact Us
For any questions regarding returns, exchanges, cancellations, or orders, please contact us at:
Email: supportslayara@gmail.com
Thank you for choosing Slayara.
Slayara ✨
From everyday elegance to festive celebrations—crafted for every version of you.